Contact Us

Use this page for Cristian Pure only — shirts and knits, pants and shorts, jackets and outerwear sold by Cristian Jonathan Duarte. We do not answer tickets for other websites.

Postal and phone

Cristian Jonathan Duarte
12106 Longworth Ave, Norwalk, CA 90650-7854
United States

Email: [email protected]
Phone: (323) 601-3406
Hours: Monday–Friday, 10:00 a.m. – 6:00 p.m. Pacific time

Voicemail is checked on business days. Email is the fastest way to attach photos of a hem, zipper, or packing slip.

Fit questions

Send (1) the product name as it appears on this site — for example a waterproof jacket, (2) your usual men’s size for chest, waist, and inseam, and (3) whether you want a closer or easier fit. We can point you to a similar silhouette in the current 18-piece catalog. We cannot promise a perfect fit from a message alone; the Size Guide is the starting point.

Order status

Include the order number and the email used at checkout. Tracking is emailed when the carrier scans the parcel. If a scan stalls more than three business days, reply with the tracking number.

Returns

Do not drop a parcel at the post office until we send an RMA. Start here: Return & Refund Policy.